Privacy Policy
Thank you for using our website. We take your privacy seriously at Raising Family Resilience LLC, the owner of this website. This Privacy Policy explains how we collect your information and what happens with your information.
By using this website or purchasing a class, membership, product, service, or program (“Program”), you consent to the terms of this Privacy Policy, so take the time to review the terms so you can make an informed choice about whether you will continue to use this site or purchase the Program.
This privacy policy was last changed on September 20, 2012.
What Personal Information Do We Collect?
We collect your name and email when you sign up to receive free resources or receive our newsletter.
We collect your name, email, phone and mailing address when you make a purchase.
When you use our website, registration forms, or Stripe to make a purchase, we have no access to your credit card or banking information except for the last 4 digits of your credit card number.
We collect non-identifiable personal information using “cookies." A cookie is a small data file that a website can transfer to your hard drive through your browser. The cookie is then stored on your computer as an anonymous tag that identifies your computer, but not you. You can set your browser to notify you if cookies are received, or set up your browser to not accept cookies. If you set your browser to block cookies, it may interfere with your ability to use our website to schedule appointments.
We may collect some other personally identifying information about your use of our website in a non-identifiable format and combine it with other non-identifiable information, to be analyzed only at an aggregate level for marketing purposes.
How Do We Use Your Information?
We use your name and email to deliver your requested resources, to contact you about your purchase, to reply to your questions, and to send you regular new informational posts and occasional marketing announcements.
We use your mailing address to process your transaction and send you any physical materials needed for our hands-on, interactive workshops. When we collaborate with another company or professional to deliver services and support to you--such as retreats, workshops, or other collaborations--we may share your email address with trusted partners so you can get all the materials and support associated with the offer you’ve signed up for.
We use first-party and third-party cookies to compile aggregate data about site traffic and site interaction so we can optimize our website and create a better user experience for you. We may use cookies via Google Analytics Advertising Features, YouTube Advertising, Facebook Advertising, and Instagram Advertising for remarketing, impression reporting, and interest reporting. Click here to opt-out of Google Analytics cookies. If you want to block cookies completely, you can disable them in your browser: Chrome, Firefox, Safari, or Internet Explorer. As stated above, if you set your browser to block cookies, it may interfere with your ability to use our shopping cart, make purchases, or use the membership system section of the website.
We do not respond to DNT (“Do Not Track”) privacy settings in your website browser. We may use third-party tracking services to provide data to optimize the services available on this website.
How Do You Unsubscribe?
If at any time you would like to unsubscribe from receiving future emails, you can opt-out or unsubscribe by clicking on the link at the bottom of our email newsletter or replying “unsubscribe” to any email we send to you. If you unsubscribe to marketing emails, you will not automatically be unsubscribed from transactional emails.
If you do not opt-in to our emails, or if you opt-out of receiving all emails, it may interfere with your ability to receive the value of your purchase because we may be unable to deliver all your purchased resources.
How Do We Protect Your Information?
We use various security measures to maintain the safety of your personal information, including hosting your data on a password-protected server and/or a password-protected third-party service. Any third-party service we use to host your data will keep your information confidential and will not sell or share your information. We currently use the following third-party service providers: Acuity Scheduling, ConvertKit, Google Workspace, GoToMeeting, Moonclerk and Zoom.
We will also release your information as required by law or if necessary to protect our legal rights, to comply with a judicial proceeding or court order, to prevent threats to others or illegal activities, or to prevent abuse of this website.
Circumstances may arise where we may decide to sell, buy, merge, or otherwise reorganize our business in the United States or elsewhere, or where we may decide to share, rent, buy, or sell business assets for reorganizing, developing, or expanding our business. It is our policy to seek appropriate protection for information in these types of transactions. If the company assets or our entire company is acquired, then the lists of personally identifiable information and other contact information will likely be one of the assets acquired.
Information Regarding Children
This website is not directed to people who are under 13 years of age. We do not collect any information from anyone under 13 years of age. Please notify us at hello@mereannreid.com if you are a parent whose child has provided us with personally identifying information, and we will delete such information from our files.
California Residents Privacy Rights
If you are a California resident, under “Shine the Light law” (Cal Civ Code Section 1798.83) you can request the disclosure of certain personal information that we have disclosed to third parties for marketing purposes in the last year. To make a request, contact us at hello@mereannreid.com.
European Union / Switzerland Residents Privacy Rights
The European Union enacted the General Data Protection Regulation (GDPR), which gives individuals in the EU/EEA and Switzerland the right to correct, update, review, or delete their personally identifiable data. If you would like to make such a request, please contact us at hello@mereannreid.com. We are located in the United States and any data you submit will be transferred to the United States. If you are a European Union resident and you are dissatisfied with how we have managed a complaint, you are entitled to contact your local data protection authority.
Our data retention policy is that members of the EU have control over us deleting your data; in other words, we will keep your data until you tell us to delete it. For tax purposes, we are required to keep the names and other financial and transactional information about anyone who makes a purchase for at least six years after any transaction. For legal compliance purposes, we keep client files indefinitely, but EU clients may request a copy of their file.
Questions Regarding This Policy
If there are any questions regarding this privacy policy, please direct them to: hello@mereannreid.com
Raising Family Resilience LLC
Terms of Use
Thank you for using this website and reading this terms of use agreement. If you continue to use this website, you consent to this Agreement and our Privacy Policy.
This Agreement is between the user of this website (“you”), and the owner of this website, Raising Family Resilience LLC, a limited liability company (“Company”). When this Agreement says “the parties” it means both you and Company, the parties to this Agreement.
This Agreement, along with the Privacy Policy, constitutes the entire Agreement between you and Company regarding your use of this website.
If you are using this website on behalf of an organization, you warrant that you are authorized to bind that organization to legal agreements, and as such, that organization accepts this Agreement, and all the terms of this Agreement apply to that organization.
This Agreement is updated periodically and can be changed at any time. The last update was on September 20, 2021. The parties are bound by the latest version of the Agreement.
Content
This website is for information and education purposes only.
You are not a patient of Company. Company is not providing healthcare, medical advice, mental health advice, medicine, therapy, or the diagnosis or treatment of a condition or illness through this website. You should seek medical advice for any medical or mental health conditions, and you have a responsibility to consult with a medical professional regarding any medical conditions. If you are currently being treated for a medical condition and/or is under the care of a medical professional, this website is not a substitute or replacement for that program of care. Please seek medical advice before starting a new regime. If you have a physical or mental health emergency, please contact 911 or another local emergency number.
Company does not provide any warranty or guarantee that the information contained on this site is accurate or complete. The information on this site may contain errors. Company disclaims any liability from such errors, to the extent allowed by the law.
Your use of the content on this site is at your own risk. Company does not guarantee any results from using this content. It is your responsibility to do your own research and obtain any medical, legal, financial, or other help that you may need for your situation.
This site contains materials which are owned or licensed by Company, such as text, photography, videos, graphics, and the design and layout of the site. These materials are protected by copyright law and trademark law, as may be noticed throughout the site. You do not have a license to use the content for any other purpose.
This site may link to other websites. Links are not an endorsement of the other website, unless specifically stated. Company has no responsibility for content on the linked website.
This website contains statements regarding the experience of actual clients of our programs, including testimonials of past and current clients. We have taken every reasonable effort to accurately represent our programs and the experience of our clients. Any statements regarding results are accurate to the best of our knowledge. We include descriptive information in any case study, example, or testimonial, in an effort to present the scope of the program with each client, so you can accurately understand the effect of our work on the success of each client. We do not and cannot guarantee or warranty that you will have success due to the use of our products or services, because success is dependent upon many factors beyond the scope of our control, including your skills, experience, implementation, current personal state, and general conditions.
This site may contain reviews, recommendations, testimonials, or endorsements of other businesses, individuals, events, materials (such as books), products, services, or websites. Company will clearly disclose if it receives an affiliate percentage, free product, free service, discount, or any other compensation for a review.
The content of this site may change at any time, without notice.
Reporting Copyright Infringement
This website complies with the terms of the Digital Millennium Copyright Act. To report a claim of copyright infringement, please send a claim to our official agent via this form or via postal mail to MereAnn Reid, 3583 NE Broadway St, Portland, Oregon 97232, containing the following information:
· Your contact information (name, mailing address, phone number).
· A description of the copyrighted work that you believe was infringed.
· A description of the content on this site that you believe is infringing your copyright. If possible, please include a web address/link.
· A declaration that: you have a good faith belief that the use of the copyrighted materials described was not authorized by the copyright owner, agent, or the law; that the information in your notice is accurate, and that you declare, under penalty of perjury, that you are the owner or the allegedly infringed copyright or you are authorized to act on behalf of the copyright owner.
· Your digital or physical signature.
Legal Terms
The content of this site is provided “as is,” at your own risk, without express or implied warranty or condition of any kind. Company also disclaims any warranties of merchantability, fitness for a particular purpose, or non-infringement.
To the extent allowed by law, under this Agreement Company will not be liable for indirect, special, incidental, punitive, exemplary or consequential damages, regardless of legal theory, whether or not it has been warned of such damages, and even if all other remedies would fail.
Arbitration and Choice of Law. Any controversy or claim arising out of or relating to this contract or the breach thereof, will be settled by arbitration administered by the American Arbitration Association in accordance with its Consumer Arbitration Rules and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The arbitration will be governed by the laws of the state of Oregon. Each party will, upon written request of the other party, promptly provide the other with copies of all relevant documents. The arbitration will be conducted by video conference or telephonic hearing, or upon consent of both parties, will be based solely on the submission of documents. The prevailing party will be entitled to an award of reasonable attorney fees. Except as may be required by law, neither a party nor an arbitrator may disclose the existence, content, or the results of any arbitration hereunder without the prior written consent of both parties.
Any questions about the Agreement or this website can be directed to:
hello@mereannreid.com
971-224-7563